A half month after the huge osechi trouble, Groupon founder and CEO Andrew Mason appeared on video, expressed his sorry to Japanese Groupon users, on Groupon Japan official blog.
“We learn from this mistake, and don’t repeat the same mistake twice.”
I think fair amount of Japanese will be satisfied with this, and even like Groupon more than before the incident. It looks like similar to apologies done by Japanese executives, though Mr. Mason did not do deep bow. Isn’t this style a bit strange for U.S. company?
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