We are trying to understand your ecommerce beheavior and request our savvy readers to answer this simple survey (doesn’t take more than 5 minutes). If you share your email id in the survey form, you will get a copy of the report.
If you are reading this via the rss feed, do hop to the post or directly hit the survey page.
Survey on ECommerce
Please fill out this survey to help us understand your ecommerce transactions.- Name*
- EmailYou will get a copy of the survey results, if you share your email address.
- When was your last transaction done?*
- less than 1 month ago
- 1-3 months ago
- 3-6 months ago
- more than 6 months ago
- Which website did you use?*
- flipkart.com
- indiaplaza.com
- infibeam.com
- bigshoebazaar.com/yebhi.com
- fashionandyou.com
- ebay.in
- Other?
- If you selected 'Others'
- Product purchased*
- Clothes
- Accessories (perfume, bags, belts, etc)
- Watches
- Footwear
- Books
- Jewellry
- Other?
- If you selected "Other"
How Satisfied Are you with Your Ecommerce Experience?
Answer the Following questions.1 = low / bad, 5 = good / high- Satisfaction with product assortment, choices and brands available?
- Satisfaction with prices
- Satisfaction with discounts
- Time for website to load
- Website appearance / display
- Ease of making a transaction
- Payment gateway / payment options
- Customer service (call center, email, etc.)
- Product was delivered on time?
- Product quality was good? (no damage?)
- Any issues with delivery (Yes/No)
- Will you recommend site to a friend? (Yes/No)
- I will shop regularly on the site? (Yes/No)
- I found better deals on another website (Yes/No)
- Any other feedback?
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