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Thursday, March 3, 2011

Airport and Airline Delimma



Coming home

when checked in for my flight at Cathay Pacific in Ninoy International Airport (NIA), Manila I was told by the associate to get my baggage at my final destination which is in Miami. I had a long flight from Manila-Hongkong-Los Angeles-Miami thinking about that now makes me insane but thank goodness my flight was safe. So anyways, arriving at LA was a big sigh of relief after long 18hours flight but then again I love traveling besides I'm coming home so it was all worth it. So anyway, anyways... when I arrived at LA (as my Port-of- Entry) all the passengers entering US borders are requires to be inspected by the U.S. Custom and Border Protection officers- so I picked up my baggage in the assigned carousel in LAX. After inspection I am running to catch my connecting flight to Miami. LAX is such a mess. Why we have to go outside the airport in order to check in for another flight? I just don't like their system! There's no signs where can we locate for a particular airline gate. You have to ask the securities outside standing the curve. I really get lost! But yeah, I have to walk and run (2miles) with my baggage in tow while looking for the airlines I am going to fly in. I only have an hour left to do this. Compare to other International airports we stay inside with all the convenience by using their moving walkway (walkalator), elevators, trams, and escalators to go to the airline gates. Good thing after few minutes (catching my breath) I was finally able to locate the American Airlines gate, and hurriedly checking in my baggage. Phew!!

I did catch the flight just in time for boarding into the aircraft. I so can't wait to be landed at Miami you have no idea how tired I was at that time. So happy when I arrived at MIA seeing my husband and friend makes me smile. But after I learned my baggage where nowhere to be found I was really dismay. Those were one of those days that people saying, there is always the first time for everything.. arghhhhh! I hate it. I worried about the stuff I bought for gifts, my jewelries, and the food could have been stolen. Who knows. I haven't purchase a travel insurance because I don't believe on getting that besides I already have life insurance (life insurance that's guaranteed issue) to cover me just in case. After 2 days since the lost of my baggage they finally delivered it to me. Nothing from my stuff lost. Luckily the food didn't get rotten. Because I was annoyed by the fact about the delayed of my baggage for 2days and 3 nights I in fact sent AA a letter of complaints in all honesty I really did not expected this baggage delays. I have no idea that this happens to anybody. I was just so worried about the jewelries I have in my baggage that are very sentimental for me.

Note to self- I should not leave the important belongings in my check-in baggage cause it can be lost. Put  them in the carry-on bags! Jerk. :)

Thank you anyway AA for honoring my messages and to take precautionary measures to prevent similar situations from happening again. Since you left me no choice for flying with you again I have to take advantage of the $100 voucher you sent me as a goodwill. I just don't know when and where to use it.

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